The Compliance Bureau

Privacy Policy

Effective Date: 1 May 2025

1. Introduction

The Compliance Bureau (TCB) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy outlines how we collect, process, store, and protect your data when you engage with our services – primarily pre-employment screening, background checks, and vetting solutions.

By using our services, you consent to the processing of your personal information as set out in this policy.

2. Information We Collect

Depending on the nature of our service, we may collect the following types of personal information:

  • Full names and ID numbers

  • Contact details

  • Residential and employment history

  • Criminal and credit records

  • Qualifications and certifications

  • Biometric data (e.g., fingerprints, polygraph results)

  • Driver’s license and professional registrations

  • Information from third-party databases such as SAPS, Credit Bureaus, and Academic Institutions

3. Purpose for Processing Personal Information

Your information is collected strictly for the following purposes:

  • Pre-employment screening and background checks

  • Criminal and credit verification

  • Identity and qualification validation

  • Compliance with client recruitment and HR policies

  • Risk and fraud prevention

  • Regulatory reporting as required by law

4. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • A legitimate interest (e.g., fraud prevention or recruitment risk mitigation)

  • A legal obligation (e.g., industry compliance)

  • Contractual necessity (as per service agreement with our clients)

5. Data Sharing and Disclosure

We may share your personal information with:

  • Authorised clients (potential employers)

  • SAPS and judicial systems (for criminal checks)

  • Credit bureaus and academic institutions

  • Technology providers assisting with verification

We do not sell, lease, or distribute your personal data to third parties for unrelated purposes.

6. Data Retention

Personal information is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by law. All data is stored securely in compliance with POPIA.

7. Data Subject Rights

As a data subject, you have the right to:

  • Access your personal information

  • Request correction or deletion of inaccurate data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator (SA)

To exercise your rights, contact us at info@compliancebureau.co.za.

8. Data Security

We implement strict technical and organisational measures to protect your data against:

  • Unauthorised access or disclosure

  • Loss, destruction, or manipulation

  • Internal misuse

These include encryption, access control, secure databases, and confidentiality agreements with all personnel.

9. Cookies and Website Data (if applicable)

If our website uses cookies, this will only be for basic performance monitoring or session management. We do not use tracking cookies for marketing purposes unless explicitly stated.

10. Changes to This Policy

We reserve the right to update this policy from time to time. Updates will be posted on our website with the revised effective date.

Contact Details
Information Officer: Tian Liebenberg
Email: info@compliancebureau.co.za
Phone: 021 201 0055
Physical Address: 8 High Street, 2nd Floor, Highstreet Centre, Tygervalley 7550
Website: www.compliancebureau.co.za